Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please contact reception if you plan to arrive later than 23:59 on the day of arrival as accommodations will only be held until this time and may be subsequently cancelled.
The resort reserves the right to refuse your check-in or to terminate your stay where any Guest(s) is displaying anti-social behaviour. Our anti-social behaviour policy is available on request.
Additional fees apply for the use of certain resort facilities.
All Special Requests are subject to availability and cannot be guaranteed.
Adapted accommodations are subject to availability. Please contact us if you have any accessibility requirements that you wish to discuss.
It is recommended you take out independent travel insurance for both domestic and international travel to cover you for any medical emergencies and/or loss incurred due to being unable to occupy your accommodation.
The resort operates an ongoing improvement programme, so refurbishments may be taking place throughout the year. While the resort endeavours to keep noise and disruption to a minimum, there may be some disturbance to our Guests.
The cleaning schedule for your accommodation may vary depending on the length of your stay.
The number of Wi-Fi devices may vary depending on your accommodation type.
Bookings of five or more rooms are subject to the group booking Terms and Conditions.
Check in time: 4:00 PM - 12:30 AM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The maximum number of cots/cribs in a room is 1.
- Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check out time: 10:00 AM
Fees:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 100 per stay
We have included all charges provided to us by the property.
Optional extras:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
